Effective Date: July 4, 2026
At Clay Art Gallery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
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Full Name
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Email Address
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Phone Number
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Billing Address
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Shipping Address
Payment Information
Payments are processed securely through trusted third-party payment gateways. We do not store your debit card, credit card, UPI, or banking details on our servers.
Technical Information
We may automatically collect:
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IP Address
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Browser Type
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Device Information
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Operating System
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Website Usage Data
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Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Deliver products to your address.
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Communicate order updates and shipping notifications.
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Respond to customer support requests.
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Improve our website and customer experience.
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Prevent fraudulent transactions.
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Comply with legal obligations.
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Send promotional emails or offers (only if you have opted in).
3. Cookies
Our website uses cookies to:
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Remember your shopping preferences.
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Improve website functionality.
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Analyze website traffic.
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Enhance your browsing experience.
You can disable cookies through your browser settings; however, some website features may not function properly.
4. Sharing Your Information
We never sell or rent your personal information.
Your information may only be shared with trusted service providers such as:
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Payment Gateway Providers
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Shipping & Courier Partners
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Website Hosting Providers
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Marketing & Analytics Service Providers
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Government Authorities when legally required
These partners only receive information necessary to perform their services.
5. Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
While we strive to protect your information, no method of internet transmission is completely secure.
6. Data Retention
We retain your information only as long as necessary to:
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Complete your orders.
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Maintain business records.
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Comply with legal obligations.
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Resolve disputes.
7. Your Rights
You may request to:
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Access your personal information.
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Correct inaccurate information.
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Delete your personal information (subject to applicable laws).
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Unsubscribe from promotional communications.
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
11. Contact Us
Clay Art Gallery
Address:
71 Salmahakan, Khurja, Uttar Pradesh – 203131, India
Phone:
+91 91493 94237
Customer Support:
support@clayartgallery.in
General Enquiries:
contact@clayartgallery.in